WebDisk
Cloud backup

Cloud backup for laptops, servers and virtual machines – from anywhere, powered by Veeam

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WebDisk Blog · category: Cloud backup · reading time: ~12 minutes

In short- WebDisk Backup backs up desktops, laptops, servers and virtual machines to the WebDisk cloud. You install a small agent and that’s it – in the office, in an employee’s home, in your server room or on a machine in another cloud, such as AWS, Azure or Google Cloud.- Backups are made by well-known Veeam software, and you get access to the Veeam console. There you see every protected device, the result of every backup, alerts and reports. Licences are included in the monthly subscription, with no multi-year contract.- We can set up ransomware-resistant backups for you. And backups of a NAS or a Proxmox server fit in WebDisk Files, in the same cloud.

Tuesday, 8:40 a.m. A sales rep’s laptop won’t start after an update. Left on its drive: a quote due on Thursday, scanned contracts and photos from the latest building site. Nobody ever made a backup, because there was always something more urgent.

That same day, another company discovers that its server runs at a cloud provider – and its only backup sits… with the same provider, in the same account.

A backup doesn’t have to be a six-month project. Below we explain how to back up every device – wherever it is – what you’ll see in the console, how you get your data back and how to protect your backups from ransomware.

What is WebDisk Backup?

WebDisk Backup is a cloud backup service for desktops, laptops, servers and virtual machines, built on Veeam technology and billed monthly. You buy as many licences as you have devices to protect, and as much storage as your backups take up. You don’t set up your own backup server and you don’t buy software separately.

Getting started looks like this:

  1. Choose quantities and pay online. The calculator shows you the amount before you pay anything.
  2. Set your password. After payment, we automatically create your organization in the Veeam console and send you a link by email.
  3. Install the agent on the computers and servers you want to protect.
  4. Decide what to back up, how often and for how long – and get back to your business.

You work in two places. In the Veeam console you manage your backups: you install agents, set up jobs, follow the results and restore data. In the WebDisk Backup portal you manage the service: you change quantities, download invoices and submit support tickets. You’ll find more about the service on our Cloud backup page.

What is agent-based backup and why does it work from anywhere?

Agent-based backup is a backup made by a small program installed directly on the device you protect. The agent doesn’t care where that device is. All it needs is an internet connection. You don’t have to build a VPN or have a public IP address, because the connection to our cloud starts on your side.

This means one service covers:

  • employees’ laptops – in the office, at home and on business trips,
  • desktop computers in your company,
  • physical servers in your own server room or in colocation,
  • virtual machines and VPS servers with any provider,
  • machines in public clouds, such as AWS, Azure or Google Cloud.

You manage everything from one console. Backups run in the background, and after the first full backup, the next ones only send the changes. The agent works on three systems:

  • Windows – backup of the whole computer, selected drives, or files and folders,
  • Linux – backup of drives, or files and folders,
  • macOS – backup of files and folders.

How do you back up a virtual machine in AWS, Azure or another cloud?

Install the agent in it, just as you would on an ordinary server. The backup goes to the WebDisk cloud – outside the account and outside the provider where the machine runs.

The backup tools offered by the big providers are convenient, but they usually store the data in the same ecosystem. If someone takes over the account, if the account gets suspended or if an administrator’s mistake deletes resources, the original and the backup can disappear together. A backup with an independent provider splits that risk. That is what the 3-2-1 rule is all about.

You have two options:

  • An agent in the machine. It works in any cloud and with any provider. In the cart, choose the “Server” licence.
  • Your own Veeam server. If you already have one, you can connect it to our cloud and send your virtual machine backups there. In that case, choose the “VM” licence together with backup storage.

Not sure which to pick? Write to us before you buy – we’ll point you in the right direction.

What do you see in the Veeam console?

Everything that concerns your backups: every protected device, the result of every job, alerts, storage usage and reports. You don’t have to ask us whether a backup ran – you can check it yourself at any time.

Once you sign in, you’ll see:

  • A summary dashboard. How many jobs succeeded and how many failed, and whether any device has been left without a recent backup.
  • A list of protected devices. Each one shows when its last backup was made and how it went. One click takes you to the details.
  • Alerts. When a backup fails or a device stops checking in, you find out straight away – before it turns into a problem.
  • Storage and licence usage. How much of what you’ve bought you are actually using, so nothing catches you off guard.
  • Backup status reports. Useful for you, for your IT person and for anyone who asks whether the company has backups. You show a report instead of giving assurances.

In the console you work in your own organization. You see only your own devices and backups there, and other customers can’t see yours. Backup storage has a limit, which you set and change in the portal.

How do you restore data from a backup?

Exactly the way you need: a single file, a whole folder, a drive or an entire computer. A backup is only as good as what you can restore from it, which is why restoring matters here just as much as backing up.

The most common situations:

  • Someone deleted or overwrote a file. Pick a backup from a day when the file was still fine and restore just that file or folder.
  • A drive died or a Windows computer won’t start. Boot it from Veeam recovery media, such as a USB stick, and restore the whole system from the cloud backup – with its programs, settings and data.
  • A laptop went missing. Restore the data from the latest backup onto new hardware, and your employee is back at work instead of rebuilding months of work from memory.

Good practice: prepare the recovery media in advance and do a test restore every now and then. It takes a few minutes and gives you confidence that everything will work on the day something breaks.

How often should you back up, and how long should you keep backups?

Back up often enough that you never lose more work than you can afford to, and keep backups for as far back as you might ever want to go. If losing a day’s work is something you can live with, a daily backup is enough. If not, back up more often.

How much history to keep is the second decision. A short history takes up less space, but a mistake you notice after two weeks may already be impossible to undo. A longer history gives you more points to go back to and more time to spot a problem.

In the console you save these settings once, as a policy, and assign it to many devices at once. A new laptop in the company? Install the agent, assign the same policy and you’re done. If you don’t know where to start, write to us – we’ll suggest sensible settings to begin with.

Why did we build WebDisk Backup on Veeam technology?

Because what counts with backups is whether your data comes back when you need it, and Veeam is one of the best-known backup and recovery solutions in the world. Many administrators know it from their day-to-day work, so you’re not stuck with some exotic tool that nobody can help you with.

What’s in it for you:

  • Licences in the subscription. You don’t buy them separately and you don’t negotiate contracts.
  • A proven engine without a server room of your own. The software is well known, and we provide the backup storage, the console and the billing.
  • Full visibility of your backups. The Veeam console shows the status of all your devices in one place.
  • One WebDisk account. You sign in to the portal with the same account you use for our other services.
  • Invoices from a Polish company and help from real people. Tickets from the portal and email to support@webdisk.io – answered by people, not a chatbot.

Can a backup be ransomware-resistant?

Yes. We can run your backups in a ransomware-resistant variant – one in which, for a set period, they cannot be changed or deleted.

This matters because criminals know very well that a backup is what saves a company from paying a ransom. According to a 2024 Veeam report, 96% of ransomware attacks also targeted backup repositories.

Think of such a backup as a safe with a time lock. You can put new documents into it, but for the agreed period nobody can take them out or swap them. We explain how this mechanism works in our article on S3 Object Lock.

You can’t switch this variant on yourself in the cart, because it has to be matched to how long you want to keep your backups. Before you buy, write to support@webdisk.io or call +48 574 311 332 – we’ll prepare the configuration together with you.

Have a NAS or a Proxmox server? Keep your backups in WebDisk Files

WebDisk Files provides S3-standard storage, so a NAS and Proxmox Backup Server can save their backups there with no agent and no extra licence. S3 is a widely used standard for storing data in the cloud, and most backup software understands it. You’ll find the address and access keys in the Files panel. You pay for storage for the whole company, with no extra charges per user.

  • A Synology or QNAP NAS. The built-in backup apps (Hyper Backup on Synology, Hybrid Backup Sync on QNAP) can send data to Files. Your NAS gains something it can’t provide on its own: a backup outside the building.
  • A Proxmox server. Proxmox Backup Server officially supports S3 storage from version 4.2 onwards, so backups of your Proxmox machines can go to Files. Ideally as a second copy, alongside a fast local backup.

For a NAS, Files has one more advantage: Anty-Ransomware storage. You set a protection period from 90 days to 7 years, and for that whole time neither a user nor the organization’s administrator can delete or change a saved file version. The space is freed up only once the lock expires.

One honest caveat: Proxmox Backup Server cleans up old data by itself, and the lock would stop it from doing so. So for Proxmox, choose ordinary storage.

In short: when a device needs an agent, choose WebDisk Backup. When it already has its own backup software, WebDisk Files is all it needs.

What does it look like in practice? Three typical companies

An accounting firm with five laptops. An agent runs on every laptop, and a backup is made every day, even when someone works from home. Once a week the owner glances at the console dashboard and sees that all the backups are up to date. She doesn’t have to keep an eye on anything by hand.

A manufacturing company with a server in a rack and a NAS. The agent backs up the server running the company’s business management system to WebDisk Backup. The NAS with the technical documentation sends its backups to Anty-Ransomware storage in WebDisk Files. A fire or a theft at the office no longer takes the data away together with the hardware.

A software house with an application in AWS. Agents in the AWS machines send backups to WebDisk, outside the cloud account. The most important backups use the ransomware-resistant variant, and the team sees the status of all the machines in the console, right next to the developers’ laptops.

How do you pay for WebDisk Backup?

You pay a monthly subscription: for licences for the devices you protect and for backup storage. There are no fixed bundles and no multi-year contract. You buy exactly as much as you need.

  • A licence per device. Separate ones for a PC or laptop, a server and a virtual machine.
  • Backup storage. With a limit you set to suit your needs.
  • Changes on the spot. You increase quantities immediately and reduce them from the next billing period.
  • Invoices in the portal. Download them whenever you like.
  • No rush if you cancel. After your subscription ends, we keep your backups for another 30 days and warn you by email before we delete them.

You’ll find the current price list and a calculator that shows the amount before you pay at backup.webdisk.io.

What won’t the service do for you?

You set up the backup jobs yourself in the console, and you decide what is protected. It’s worth checking every now and then that your data can actually be restored, because only a test gives you certainty. If you get stuck, we’ll help through a ticket in the portal. And if you’re looking for a shared drive for your team’s everyday work rather than a backup for a rainy day, WebDisk Files will be the better choice.

Frequently asked questions

Will I get access to the Veeam console? Yes. After your purchase we create your organization in the Veeam console and send you a link to set your password. In the console you see all your devices, backup results, alerts and reports.

How will I know that a backup has failed? From the console. The dashboard shows jobs that ended with an error, and alerts point to the devices that need attention.

Can I back up the laptop of an employee who works from home? Yes. The agent works wherever the laptop has internet access, so you don’t need to connect it to the company network or build a VPN.

Can I protect a server in another cloud, such as AWS or Azure? Yes. You install the agent in it, and the backup goes to the WebDisk cloud – outside the account and outside the provider where the server runs.

Is the Veeam licence included in the price? Yes. The licences you choose in the cart are included in the subscription and end together with it. To back up computers and servers, the agent is all you need – you don’t need a backup server of your own.

Does the backup work on macOS? Yes, but only for files and folders. The agent doesn’t back up the entire macOS system.

How is a backup different from a cloud drive? A cloud drive is for everyday work and syncs every change, including a deleted file. A backup keeps earlier states of your data that you can go back to after a failure or a mistake.

What happens to my backups if I cancel? The service runs until the end of the paid period, then we keep your backups for another 30 days and warn you by email before we delete them. During that time you can reactivate the service in the portal, and we’ll make the backups available for download on written request.

Do I need an IT person? With a few computers, usually not: the purchase, the password and installing the agent are a few simple steps. When you protect many servers, it’s worth having someone who knows your systems set up the jobs. If you have any questions, we’ll help through a ticket.

Start with one device

You don’t have to protect the whole company right away. Start with the computer whose loss would hurt the most – perhaps the very laptop with Thursday’s quote. You can add more devices in the portal whenever you like, and from day one the console will show you that your backups really are running.

Price your backup and order WebDisk Backup or write to us if you’d like to talk about ransomware-resistant backups.

Veeam is a trademark of Veeam Software. WebDisk Backup is a service provided by Mazura sp. z o.o. and is built on software by Veeam Software.